Ayass BioScience will only process refunds in the same form of payment used for the purchase. For example, credit card purchases will be refunded to the same credit card, while purchases made by check will be refunded by check. Check refunds will be issued by mail 14 days after receipt of returned merchandise, to allow time for the customer’s payment to clear. Refunds will be made in the U.S. dollar equivalent at the time of the refund, of the U.S. dollar equivalent of funds paid at the time of purchase. Ayass BioScience is not responsible for currency rate changes that occur after an order is placed but before a refund is issued.
We will issue a full refund if the order is canceled within 24 hours of initial purchase. We will refund 75% of the amount paid if the order is canceled and a blood/mouthwash sample has not been shipped to Ayass Bioscience. Once the blood/mouthwash sample has shipped, the purchase is final and no refund will be made.
For questions or to request a refund, please call 972-668-6005, or Email: email@example.com